Your privacy matters to us. This page explains exactly what personal data jlplus collects, why we collect it, how we use and protect it, and what rights you have as a player based in the Philippines. Please read this policy carefully before creating an account.
When you register an account or use the jlplus platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. This includes your name, date of birth, email address, and any other details you provide during theregistration process. We also collect technical data such as your IP address, device type, browser information, and session activity logs, which help us maintain platform security and improve your overall experience. Additionally, if you contact our support team, we may retain records of that communication to assist with follow-up queries. We collect only the minimum data necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for age verification and responsible gaming compliance. All data collection on the jlplus platform is conducted in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines.
The personal data we collect is used primarily to create and manage your account, verify your identity and age, and ensure that your use of the platform complies with our Terms and Conditions. We also use your data to process any account-related requests, respond to support enquiries, and send you important service notifications such as security alerts or policy updates. Your information helps us monitor platform activity for fraud prevention, responsible gaming compliance, and the overall safety of all users on the jlplus platform. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without your knowledge. Any use of your data beyond the purposes listed here will only occur with your explicit consent or where required by applicable Philippines law.
jlplus does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform, such as identity verification partners or technical infrastructure providers, but only under strict confidentiality agreements and solely for the purpose of delivering our services to you. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally obligated to do so. Any third-party partners who receive your data are required to handle it in a manner consistent with this Privacy Policy and applicable Philippines data protection law. We will notify you of any material changes to how your data is shared, to the extent permitted by law.
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure. Your data is stored on secure servers and access is restricted to authorised personnel only, who are bound by confidentiality obligations. We use industry-standard encryption protocols to protect data in transit and at rest, and we regularly review our security practices to ensure they remain effective against evolving threats. While we take every reasonable precaution, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your jlplus account and to keep your login credentials confidential. If you suspect any unauthorised access to your account, please contact us immediately through the details available on the platform.
As a user based in the Philippines, you have specific rights under the Data Privacy Act of 2012 with respect to your personal information held by jlplus. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to request corrections if any of that data is inaccurate or incomplete. You may also request the deletion or blocking of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected. To exercise any of these rights, you may contact us through the support details provided on the platform, and we will respond to your request within a reasonable timeframe in accordance with applicable Philippines law. We are committed to handling all data subject requests with transparency and respect.
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page so you can easily identify when the policy was last revised. We encourage you to review this page periodically to stay informed about how we protect your personal information. Your continued use of the jlplus platform after any update to this policy constitutes your acceptance of the revised terms. If you have questions about this Privacy Policy or how your data is handled, please visit our FAQ page for plain-language guidance written specifically for Philippines players.
A quick summary of what you are entitled to as a jlplus player in the Philippines.
You have the right to know what personal data we collect, why we collect it, and how it is used before and during your use of the platform.
You may request a copy of the personal information we hold about you at any time, and we will provide it within a reasonable period as required by Philippines law.
If any of your personal data held by jlplus is inaccurate or outdated, you have the right to request that we correct or update it promptly.
In certain circumstances, you may request the deletion or blocking of your personal data, particularly when it is no longer needed for its original purpose.
You may object to the processing of your personal data in specific situations, including where processing is based on legitimate interests rather than your direct consent.
If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.